Why is TeamTechSolutions our IT support and why will we continue with them?1. Immediate attention. They provide immediate telephone support.2. Remote support. Its qualified staff resolves 86% of requests remotely.3. Response time less than 3 hours. If there are any problems to be resolved on site, they are there within a couple of hours.4. All Systems. Do you have a Mac, Linux, proprietary system? Don't worry. They serve ALL systems.5. Constant monitoring and backups. They set up a preventive maintenance system that includes backups. In case something really goes wrong.6. Qualified personnel. They have duly certified technicians for the support they provide and are... read full review
November 2018
Team Tech has provided our technical support for five years. They have always been responsive and dedicated, but never more so than during our web design, that was challenging, but Yendri Carreras and his staff were there every step of the way. They ensured that our web continued to run smoothly and efficiently. Yendri and his staff's diligence was exemplar. When our data dropped the ball, Yendri expertise and contacts within their management kept us up and running. We can't thank them enough - a truly professional organization.
Why is TeamTechSolutions our IT support and why will we continue with them?1. Immediate attention. They provide immediate telephone support.2. Remote support. Its qualified staff resolves 86% of requests remotely.3. Response time less than 3 hours. If there are any problems to be resolved on site, they are there within a couple of hours.4. All Systems. Do you have a Mac, Linux, proprietary system? Don't worry. They serve ALL systems.5. Constant monitoring and backups. They set up a preventive maintenance system that includes backups. In case something really goes wrong.6. Qualified personnel. They have duly certified technicians for the support they provide and are... read full review
Team Tech has provided our technical support for five years. They have always been responsive and dedicated, but never more so than during our web design, that was challenging, but Yendri Carreras and his staff were there every step of the way. They ensured that our web continued to run smoothly and efficiently. Yendri and his staff's diligence was exemplar. When our data dropped the ball, Yendri expertise and contacts within their management kept us up and running. We can't thank them enough - a truly professional organization.