TAX PARADISE

Oct 2023

I filed my taxes with Lanette Jones because Tamika Frederick had “gone missing.” Lanette offers me her service and completed my taxes. Fast forward to July I NEVER RECEIVED MY TAXES . They strategically put in the wrong banking information for my return and had my fund’s directed to a bank they used called Civista bank. Come to find out later in July that Tamika Fredrick along with Lanette. Printed out my check on July 2, 2023 in the form of a cashier check. And someone cashed it on the 4th of July. When I asked her to refund my for the excess fees of $1100 of filing my taxes, Lanette tells me she has to wait for Tamika Fredrick the person who stole my money to...read full review

Aug 2021

First off I like to apologize to two employees after speaking to one ms. Meeks. I have no dependents and my return was about $800 and change before the fee after she did her did her magic touch I went from 800 to $3200 or more. I was so wrong how I came at them. Because all of them go above and beyond but ms. Meeks has Godly fingers she told me she pray over all her returns. People get upset because they want it their way(I’m guilty of that) all it takes is effective communication! Stop by there’s and they can give u how much you supposed to receive and what every they try so sorry . is a great job.,because I been goiing send my docs via email. I apologize to the...read full review

Jan 2021

My first year going to Tax Paradise. I filed my tax return with Tamika F. on March 31, 2020. My return was processed and refunded April 15 to their Civista Bank per IRS. However, I never received my refund!! I immediately called to confront Tamika with the information from the IRS. She proceeded to tell me lies, about my refund was still processing. After I disclosed the information given by the IRS, her response was she has to speak to her “Supervisor” but refused to give me her superiors contact info. After researching, I discovered my refund check was sent to a Walmart prepaid card I never authorized!! When I called to inform her of this, she placed blame on her...read full review