Just wanted to THANK them and let them know how impressed and pleased I am with their customer service this past Saturday.
The good review that I posted in YELP explains it all:
”Rey’s is by far the best place in town for exquisite finish on GUAYABERAS.
Now I can attest that their CUSTOMER SERVICE MATCHES THEIR EXCELLENCE in dry cleaning.
On a recent Saturday when my order was not ready by promised date (due Friday), I was informed that their laundry facilities were closed with no personnel on site and no way of retrieving the clothing until after Tuesday. I was very distressed.
But Susy, the store manager, immediately promised to do her best to help me. She came... read full review
April 2022
Rey's is by far the best place in town for exquisite finish on GUAYABERAS. Now I can attest that their CUSTOMER SERVICE MATCHES THEIR EXCELLENCE in dry cleaning. On a recent Saturday when my order was not ready by promised date (due Friday), I was informed that their laundry facilities were closed with no personnel on site and no way of retrieving the clothing until after Tuesday, I was very distressed. But Susy, the store manager, immediately promised to do her best to help me. She came through. She contacted the business OWNER who then went personally (after hours, on a Saturday) to their main laundry facility, located the order and drove it to the shop where Susy... read full review
June 2021
I want to give thanks to Evania to help me get back my Tie Bar i left in my pants to be dry cleaned. After not noticing having it for 3 weeks i went ahead and called the Miami location at 3789 NW and Evania MADE MAGIC HAPPENED and she found it!!!. Not to mention the work that they do is always pristine. She even wrote me a very nice note. I’m giving them 5 stars... so happy with their help. :)Service: Delivery
Just wanted to THANK them and let them know how impressed and pleased I am with their customer service this past Saturday. The good review that I posted in YELP explains it all: ”Rey’s is by far the best place in town for exquisite finish on GUAYABERAS. Now I can attest that their CUSTOMER SERVICE MATCHES THEIR EXCELLENCE in dry cleaning. On a recent Saturday when my order was not ready by promised date (due Friday), I was informed that their laundry facilities were closed with no personnel on site and no way of retrieving the clothing until after Tuesday. I was very distressed. But Susy, the store manager, immediately promised to do her best to help me. She came... read full review
Rey's is by far the best place in town for exquisite finish on GUAYABERAS. Now I can attest that their CUSTOMER SERVICE MATCHES THEIR EXCELLENCE in dry cleaning. On a recent Saturday when my order was not ready by promised date (due Friday), I was informed that their laundry facilities were closed with no personnel on site and no way of retrieving the clothing until after Tuesday, I was very distressed. But Susy, the store manager, immediately promised to do her best to help me. She came through. She contacted the business OWNER who then went personally (after hours, on a Saturday) to their main laundry facility, located the order and drove it to the shop where Susy... read full review
I want to give thanks to Evania to help me get back my Tie Bar i left in my pants to be dry cleaned. After not noticing having it for 3 weeks i went ahead and called the Miami location at 3789 NW and Evania MADE MAGIC HAPPENED and she found it!!!. Not to mention the work that they do is always pristine. She even wrote me a very nice note. I’m giving them 5 stars... so happy with their help. :)Service: Delivery