Nails By Ploy

Feb 2023

I never EVER leave a negative review on anything but I feel like I had to share my experiences. I have gone to Ploy a total of 4 times, each time it felt like I was in trouble vs enjoying the mani/pedi. If I put my feet in the water, not knowing that she wasn't done cleaning my feet, she would always give me a look and attitude. For any little thing. The pedicures never came out well but I would still go to her because the prices were better and she works FAST. BUT, a few days ago I was getting a pedicure and told her that maybe we should change the color because the polish would not smooth out, the bottle also looked old. She just got upset and asked me if I wanted to go somewhere else since I don't like it, I kept telling her that it's not her, its the polish. She ignored me and continued on using the polish. After that, anything she did she would condescendingly ask me "is this okay", multiple times. I'm not understanding why I was treated so poorly. She was rude, and passive aggressive over me asking her kindly to please use another polish. She didn't charge me for the service and just told me to leave, and started working on someone else. I still left a $20 bill but in reality it was a terrible experience. I hope she realizes that not everyone can afford doing their nails all the time and in the rare occasion that they do, it's supposed to be a therapeutic environment. I never speak up, but I had to this time.!

Jan 2022

I almost hate to review, afraid that Ploy might get too busy. I've been a regular for about a year. I try to stretch my appointments out to 2.5 weeks. During the typical 2 week gel run, with Ploy I have never had a chip, a bubble, a drip mark, not a peeled off nail. I haven't had irritated overly-cut cuticles, nor little rips nearby nearby the nail-bed like I've gotten at other places. I can make an appointment, easily find parking behind the building, and there's an elevator to take you up to the 2nd floor. I have never waited more than 5 minutes to be seen, and am out of there in 45-60 minutes. Ploy's husband has a beauty supply store, so her available polish selections are incredible. She has all kinds of cleaning and sterilization gadgets that she uses constantly. Her massage chairs are great. Quirks? It's cash only. Next: Don't be late. She runs a very tight schedule, so your "5 minutes late" definitely screws up the next person's visit. (She might skip the next person's little leg massage to get back on schedule, or have to skip out on her lunch. In a one-person show, being on time actually matters.) Next, Ploy is unvaccinated and extremely covid conscious. I saw one negative reviewer actually complaining that she and her young kid were told to wear masks. Yup. If you have a cold or even a bad cough, don't go. If you don't want to wear a mask, don't go. If you don't want to wash your hands, don't go. If you don't like a plexiglass barrier, don't go. Personally, I really appreciate that my time is never wasted waiting to be seen, that I'm not going to catch covid from Ploy nor from the person before me, and I love that I get out so fast to finish up my day. I guess the only real negative for me is that she sometimes sells home made Thai spring rolls that are hard to resist!

Dec 2021

Not only is Ploy rude, she ruined my nails in the 2 times I did my nails with her. Besides that, my gel manicure lasted 2 days before 4 nails chipped.On my first visit I gave her the benefit of the doubt in regards to her awful attitude and overall demeanor and figured she just had a bad day. On my second visit she was equally rude and unpleasant to be around so this is just her personality. Everything seems to bother her and she does not want to converse in any capacity or even make eye contact for that matter. She wants you in and out of there as fast as possible and rushes through everything including removing the gel from your previous manicure. She doesn't let the...read full review