About Macy's
Macy's is a well-established department store known for its wide selection of top fashion brands. Shoppers can find clothing, shoes, housewares, gifts and furniture at Macy's locations. The store is praised for its friendly and helpful staff. Customers have highlighted positive experiences with knowledgeable associates in departments like Clarins, handbags, and dress shirts. These associates provided personalized recommendations, assistance with product selection, and even went the extra mile to measure customers for the perfect fit. Overall, shoppers appreciate Macy's commitment to customer service and its ability to maintain its reputation for quality and selection.
As a macys member this macys location is always welcoming to shop and spend all my money . Love the costumer service always and the attention to the costumers needs . Let me point out today Benjamin from the sunglass section wow what an incredible young man . On point with the brands knowledge on what styles fits best a great attitude overall and a very motivated seller passionate and one who derserves a raise immediately keep this guy happy he makes it happen . I honestly wanted to buy every pair of sunglasses but I was only able one for now . I will return and hopefully Benjamin is there . Great young man ! He will go places with his work ethics . Retails store all...read full review
I would give it 5 stars because the supervisor who helped me was outstanding. My son has a disability and he Got two watches for Christmas; he actually got 2 of the same watches. And I tried to return one of them to Macy's and the first customer representative was extremely rude and asking why I would even try to return it without a receipt or the credit card which was used to purchase even after I explained to him It was a present; since he has such a bad attitude I asked for his supervisor who was outstanding. So this young man needs to find another profession. Hes not a people person.
This is probably the best Macy's location in the entire United States. It's huge, has large selections, and everything you want. You also have the added side bonus since it caters to so many tourists from all over the world, it has a lot of the outlier sizes and clothing you can't get in your typical smaller store.