I needed the batteries in my thermostat replaced, and had no idea if it was going to need to be reprogrammed, or how much life the batteries had left. The AC repair company I've used for years was not available. I called Cooling Mode, because the online reviews were fabulous!!! The owner, Norberth, walked me through the whole process of changing the batteries on the phone. He had me text him a picture of the thermostat, called me back within minutes, and 5 minutes later the batteries were changed, and the system was running fine. I have never had ANYONE go so out of their way to help me. He was so patient, answered all my questions calmly, and was amazing!!! He's... read full review
July 2023
We would like to express our appreciation for the excellent service provided by your company CoolingMode in inspecting our air conditioning system in our warehouse, the professionalism and efficiency demonstrated by your team were outstanding. They were prompt, thorough, and knowledgeable, ensuring that our air conditioning units were functioning at their best, We were particularly impressed by the attention to detail and the clear explanations provided regarding the maintenance and potential issues that were identified. Your company's commitment to delivering high-quality service is evident, and we are grateful for the peace of mind that comes with knowing our air... read full review
July 2023
Lucky me to call Cooling Mode from a google search. My bedroom AC was blowing hot at 5 pm. They showed up in less than 15 minutes and immediately solved the problem, a failed capacitor. Don’t hesitate to call them, honest and professional. Thank you Norberth.Service: HVAC system repair
I needed the batteries in my thermostat replaced, and had no idea if it was going to need to be reprogrammed, or how much life the batteries had left. The AC repair company I've used for years was not available. I called Cooling Mode, because the online reviews were fabulous!!! The owner, Norberth, walked me through the whole process of changing the batteries on the phone. He had me text him a picture of the thermostat, called me back within minutes, and 5 minutes later the batteries were changed, and the system was running fine. I have never had ANYONE go so out of their way to help me. He was so patient, answered all my questions calmly, and was amazing!!! He's... read full review
We would like to express our appreciation for the excellent service provided by your company CoolingMode in inspecting our air conditioning system in our warehouse, the professionalism and efficiency demonstrated by your team were outstanding. They were prompt, thorough, and knowledgeable, ensuring that our air conditioning units were functioning at their best, We were particularly impressed by the attention to detail and the clear explanations provided regarding the maintenance and potential issues that were identified. Your company's commitment to delivering high-quality service is evident, and we are grateful for the peace of mind that comes with knowing our air... read full review
Lucky me to call Cooling Mode from a google search. My bedroom AC was blowing hot at 5 pm. They showed up in less than 15 minutes and immediately solved the problem, a failed capacitor. Don’t hesitate to call them, honest and professional. Thank you Norberth.Service: HVAC system repair