Community Medical Group of Perrine - Pediatrics

Community Medical Group of Perrine - Pediatrics is a healthcare provider that aims to deliver excellence in medical services. They are known for their team of highly experienced physicians and caring, multilingual staff who provide personalized care. The medical center offers high-quality primary and specialist care, comprehensive diagnostic testing, and laboratory services all in one convenient location. However, there are mixed reviews regarding their customer service, particularly at the front desk. Some patients have reported negative experiences, such as feeling ungreeted upon arrival and dealing with rude staff when calling the answering service. There have been complaints about difficulty making or canceling appointments, with the answering service hanging up on patients. On the other hand, some patients have praised the medical professionals at the center. Dr. Anisia Otero, in particular, has received high praise for her family medicine practice, her ability to listen, follow up on consultations with specialists, and mastery of her patients' personal situations. She is commended for her memory of every incident in her patients' evolution and her dedication to providing serious and empathetic care. There have also been positive reviews for the pediatric services, with patients praising the attention and care their children received. However, there have been concerns raised about the professional and human ethics of a specific pediatrician, Midiala Diaz, who was reported to have left the site at 3 pm, leaving a dehydrated child without care until the site closed at 5 pm. Overall, Community Medical Group of Perrine - Pediatrics has the potential to deliver excellent medical services, but there is room for improvement in their customer service and the professionalism of some of their staff.