Biscayne Dental & Facial Aesthetics

Biscayne Dental & Facial Aesthetics in Miami offers a range of dental and skin care services with over 20 years of experience. Patients praise the exceptional patient care, attention to detail, and high-quality imaging. Staff are described as amazing and friendly, with special thanks given to Dr. Caesar, Judy, Magdi, Maria, and Lily. However, some patients have reported negative experiences with the business's payment and insurance handling procedures. These patients felt pressured to pay for services upfront, even before appointments, and faced difficulties with insurance claims not being submitted, leading to financial burdens. Despite contacting the practice to address these issues, communication was described as lacking and promises were not fulfilled. This resulted in a loss of trust and a decision to seek care elsewhere. While the facility is clean and the staff is generally well-regarded, the communication issues and concerns about financial transparency have impacted the overall patient experience for some.