Bernardo Garcia Funeral Homes

Apr 2025

My review is not based on a funeral service, but rather on the customer service I received from Mr. Enrique Torrens during a phone call requesting documentation for my mother-in-law's funeral, which happened 15 years ago, with no issues or complaints at the time. Mr. Torrens explained in great detail how to obtain some of the documents we need and emailed me the ones the funeral home had at this time, so I didn't have to go there. Truly, in these times, Mr. Torrens's attention and professionalism are very difficult to find and are truly appreciated.

Apr 2025

Everything was fine until one of the workers asked for food that our family had catered. (Note: no water or food is included in the service/package you pay for.) To make matters worse, he visibly made faces at the selection of food we brought, even complaining that we had brought bagels instead of sweet bread and attempted to put it back after touching it.

I found his behavior extremely unprofessional and it made me uncomfortable. When he directly asked for food, I reluctantly agreed since I was put on the spot in front of everyone. However, your staff should never be asking for food from grieving families during such a sensitive time. This person’s behavior...read full review

Sep 2024

This place needs an urgent remodel in all aspects it is too dated. The sofas are terrible.
The chapels are very close together so when they are all occupied you can hardly move due to the number of people.
The parking lot is also small.
Even the sign that is on the
Parking needs to be improved, it has many dull letters.
The staff is responsible for their work.