Mark's Quality Cleaners

Jul 2024

Mark’s Cleaners lost 4 of my dress shirts and never took any responsibility for it and never took any steps whatsoever to make things right.

I’ve called them countless times and have gone in person as well. Their response was always "we"ll have someone look into it and call you back." Never did I receive a call back or any sort of compensation for this. I wouldn't recommend a business that losses items and fails to take accountability for it. I had been a loyal customer for many years.
They have lost my business forever.

As an additional note, often times when you call, the store itself doesn’t answer the phone and you are transferred to an answering...read full review

Feb 2024

Do not get any alterations done to your clothes here. Brought in a blazer for dry cleaning and asked to reinforce 2 buttons, they did such a poor job, I had to redo it myself. Should be a pretty easy task for a seamstress.

Jan 2024

Strongly recommend calling ahead for anything aside from regular cleans which you can get for a much better price else where. They refused to even attempt to clean my fiancés purse that our dog peed on, kept it for 4 days before giving us any information preventing us from even being able to try and find a secondary option. When I showed up to collect the purse I offered to pay for the attempt and sign a release, all they would say is the specialist refuses and he already knows what’s going to happen rather than trying to at least find a way to help. Basically an overpriced cleaning service.