Very happy w/ the customer service here. My fiancé got a hair cut and when he came home I noticed the hair on one side and the back were uneven. I called and the manager said she would fix his hair and also issue a refund. We went back and she did a wonderful job making sure everything was even. We didn’t accept the refund since they put in the work to make things right, and when I tried to tip she politely declined. I appreciate her professionalism and effort to make us happy
May 2024
Wonderful customer service; excellent understanding, estimations, & predictions; helpful tips; clean and friendly environment! Rachael is a pleasure, and I enjoyed meeting her. Thanks to Rachael's customer service, expertise, and friendliness Great Clips has at least one new customer that will return (and suggest to people to get their hair cut here)!
April 2024
I love going here because it doesn’t matter who cuts my hair, they always do an awesome job. They also listen to what I want and make sure that the cut will look good. Easy to get in and do the check in online.
Very happy w/ the customer service here. My fiancé got a hair cut and when he came home I noticed the hair on one side and the back were uneven. I called and the manager said she would fix his hair and also issue a refund. We went back and she did a wonderful job making sure everything was even. We didn’t accept the refund since they put in the work to make things right, and when I tried to tip she politely declined. I appreciate her professionalism and effort to make us happy
Wonderful customer service; excellent understanding, estimations, & predictions; helpful tips; clean and friendly environment! Rachael is a pleasure, and I enjoyed meeting her. Thanks to Rachael's customer service, expertise, and friendliness Great Clips has at least one new customer that will return (and suggest to people to get their hair cut here)!
I love going here because it doesn’t matter who cuts my hair, they always do an awesome job. They also listen to what I want and make sure that the cut will look good. Easy to get in and do the check in online.