Geek Squad

Geek Squad provides a range of repair, installation, and setup services for various technology at over 1,100 Best Buy stores. Their offerings include computer and tablet repair, TV and home theater repair, car stereo and GPS installation, cell phone repair, and home appliance repair. They can handle most makes and models, regardless of where they were purchased, and help customers maximize their technology use. Customer experiences vary. One reviewer reported a negative experience with an iPhone 14 back glass replacement, suggesting a possible misdiagnosis or upsell attempt. In contrast, another customer praised a knowledgeable technician for assisting with data recovery from a hacker and expressed appreciation for the service despite challenges with a third-party platform. Additionally, a repeat customer highlighted their positive experience with a technician who repaired their dishwasher, noting his informative and friendly approach. Overall, while experiences differ, many customers recognize the value of Geek Squad's services and the expertise of their technicians.