WM - Dade County Hauling

WM - Dade County Hauling, founded in 1968, is a waste management company that offers various services such as dumpster rental, curbside trash pickup, and recycling collection. They are committed to driving sustainability progress. Customers have expressed their appreciation for the professional and consistent service they receive. One customer, in particular, commends the collector for carefully returning the bin to its original spot, making a significant difference in their quality of life. They are interested in providing special recognition for this employee's exceptional work. Another customer, who previously had a contract with a different waste hauler, experienced constant issues such as missed pickups, city violations, and extra charges. However, after switching to WM, they have not encountered any problems in the past eight months. They are extremely satisfied with the reliable service they receive. Despite the positive feedback, some customers have noted that there have been instances where WM attempted to charge more than the contractual agreement. These customers find themselves having to renegotiate and feel uncomfortable with the process. They suggest that WM should send a letter weeks before any changes and make it easier for customers to change companies.