“My experience with Couch Brick Pavers was outstanding! Larry provided clear and helpful recommendations for our project and he made the process very easy and comfortable. Larry checked on the project status frequently and kept us up to date on next steps. Zack was our project supervisor and we could not have asked for a better person to work with. His team showed attention to detail, always providing quality work and customer satisfaction. It was obvious that Zack and his whole team desired to provide a high quality job, resulting in a beautiful finished product. If I could rate Couch Brick Pavers greater than a five star, I would not hesitate to do so. They exceeded our expectations and we already plan to have the company complete our next paver project around our pool in the near future.“
“David was a pleasure to work with and was very patient and helpful in selecting carpet and getting us all the requested samples. The installers got the job done quickly and cleaned everything up when finished. Would use them again if needed.“
“Exceptional Service and Quality at LL Flooring in Lutz
⭐⭐⭐⭐⭐
I recently had the pleasure of renovating my house floor with the help of LL Flooring in Lutz, and I couldn't be happier with the experience. From start to finish, the team at this store went above and beyond to ensure my satisfaction.
What really stood out to me was the exceptional customer service provided by Ryan and Josh. Throughout the entire process of selecting the floor type, steps, and all the required materials, they were incredibly knowledgeable, patient, and friendly. I visited the store multiple times, and each time I was greeted warmly and even called by name. Their personalized attention made me feel valued as a customer.
One aspect that impressed me was their willingness to go the extra mile. When I needed specific materials that weren't readily available at their store, Ryan took the initiative to coordinate with other stores to ensure I had everything I needed without any delays in my project. This level of dedication and problem-solving is rare to find.
In terms of product quality, LL Flooring definitely delivers. The materials I purchased were of a noticeably higher caliber compared to what I've seen at other stores. It's evident that they prioritize offering superior products to their customers.
When it came to returns, I had no issues whatsoever. I had some excess materials, and the process of returning them was smooth and hassle-free.
Overall, my experience with LL Flooring in Lutz was outstanding. The combination of exceptional service, high-quality products, and a customer-centric approach sets this store apart. I wholeheartedly recommend this location and specifically working with Ryan and Josh for anyone embarking on a flooring renovation project. You won't be disappointed!“
“Wonderful experience. Our salesperson, Robert, was very patient and made the selection process very easy. Their pricing was super competitive. Mark and his crew did the actual carpet installation. They showed up on time, were efficient and polite. They did a great job cleaning up after the install. Highly recommend.“
“Fantastic - highly recommend. They had done the wood floors in our home in 2018. We called them to replace the carpets with exact same. Though that product was discontinued, Ben found the closest match, even brought it all the way for me to confirm that it looks exactly the same, gave the best quote, communicated very well. People that did the work showed up on time, worked very professionally, and completed the job one day sooner than originally planned. Again - highly recommend.“