About Highland Lakes Dental
Highland Lakes Dental is a dental practice dedicated to ensuring a seamless and tailored experience for every patient. From the initial phone call to each appointment, the team prioritizes enhancing the overall experience. Patients describe the staff as professional, welcoming, and friendly, with the dentist being straightforward, understanding, and easy to like. The office staff are noted for being pleasant, accommodating, and courteous, often engaging in conversation and making eye contact, which patients appreciate. The hygienist is praised for being excellent and thorough, creating a positive atmosphere during visits. Dr. Nieves is recognized for her professionalism and flexibility with special needs. The practice is known for fair charges, thorough treatments, and leaving patients completely satisfied.
The office staff were pleasant, very accommodating as always and and courteous. They actually make conversation with you along with eye contact which is always a bonus. The hygienist was simply excellent! We actually had a nice chat regarding our home countries, music and expressed positivity in our chosen fields. It made my day all the more pleasant, considering that I was at a dental office :) :)
I absolutely adore this practice! From the front desk, they are so friendly and helpful, to the hygienist who is very thorough and sensitive, to Dr. Nieves herself who is amazing. I’ve had several implant crowns and she couldn’t be better! Very professional, friendly, helpful and extremely flexible with my special needs.
Love getting my teeth cleaned here. I've been going for years. Everyone smiles at you and is so friendly. My appts are always on time and booking and check out is always smooth.