BayCare HomeCare

Jan 2024

Baycare doesn't serve you ... you serve them! From 1st appt. they were incompetent. When I asked if I could call the techie who fit me with any questions, she LAUGHED at me and said "no." And now that I've quit the program AND they insisted they come here to pick up the equipment, they're still calling, messaging and emailing me to order new supplies. Dumb?? Maybe they're not getting enough sleep.

Dec 2023

Worst company- sent my CPAP to get fixed. Was returned with the same problem and with a different bag that is torn at the side. I called once a week and each week they would say the supervisor not in, will give them a message, waited 3 weeks for a supervisor to call me. Going to another company.

Nov 2023

Customer service has always been abysmal, however that took the cake. While attempting to obtain the name of the App used to order equipment, I was sent an email with faulty links. Upon placing another call with an additional 30 minute wait, I was told that there's nothing they can do and they still refused to give me the name of the App. I was told to have my attorney ask. Who the f--k says that to a patient?In my opinion, go somewhere else!