Graham Aluminum & Home Improvement

Graham Aluminum & Home Improvement is a locally owned and operated home improvement company serving Polk County since 1998. The business specializes in various services, including patio enclosures, sunrooms, decks, windows, siding, roofing, and more. They are dedicated to delivering high-quality workmanship and excellent customer service. Customers have praised Graham Aluminum for their professionalism and knowledge. One customer highlighted the team's timely work and competitive pricing, noting Daniel's amazing attention to detail. The staff's helpfulness and expertise were also appreciated, making for a pleasant experience. Another client, who has contracted Graham Aluminum multiple times, emphasized their promptness and professionalism, stating that the team goes out of their way to ensure every job meets customer satisfaction. However, some reviews pointed out areas for improvement in customer service and follow-up on warranty claims. One customer mentioned issues with incomplete work and delays in communication after investing in services. While the quality of the work was generally praised, concerns were raised about management's responsiveness and the completion of promised tasks. Despite these challenges, the installation crew was recognized for their efforts while on-site. In summary, Graham Aluminum & Home Improvement offers a range of services with a focus on quality and customer satisfaction, though experiences may vary. They have received commendations for their work, especially in creating beautiful projects like carports and screened porches, while also receiving feedback on the need for better communication and follow-through on commitments. Overall, they remain a popular choice for home improvement projects in the area.