Graham Aluminum & Home Improvement

Graham Aluminum & Home Improvement is a locally owned and operated home improvement company serving Polk County since 1998. The business specializes in various services, including patio enclosures, sunrooms, decks, windows, siding, roofing, and more. The company is dedicated to delivering high-quality workmanship and excellent customer service. Customers have praised Graham Aluminum for their professionalism and knowledge. One customer, who sought to upgrade their home in Lakeland, noted that the team provided a fair and honest estimate and worked diligently to ensure every detail was perfect. The remodeling transformed the home, and the customer expressed satisfaction with the reasonable prices and lack of hidden costs. They highly recommend Graham Aluminum for anyone looking for a reliable home improvement contractor. However, some reviews also highlighted areas for improvement regarding customer service and follow-up on warranty claims. One customer reported issues with incomplete work and delays in communication after a significant investment in services. While the quality of the work was generally praised, concerns were raised about the responsiveness of the management and the completion of some promised tasks. Despite these challenges, the customer acknowledged that the installation crew did their best while on-site. Another client shared a positive experience with the installation of new windows and a screen room, commending the knowledge of the staff and the quality of the construction. The crew was noted for their hard work and efficiency, and they took the time to educate the homeowner on the product use. In summary, Graham Aluminum & Home Improvement offers a range of services with a focus on quality and customer satisfaction, but experiences may vary. The company has received both commendations for their work and feedback on the need for better communication and follow-through on commitments. Overall, they remain a popular choice for home improvement projects in the area.