Pablo and crew are excellent. Pablo promptly diagnosed the problem and repaired my unit after another company told me I needed a new one. Pablo saved me thousands of dollars! He and crew are very prompt, courteous, and know what they are doing. My advice—call Key West Cooling first for honest, caring people to fill your air conditioning needs.
September 2024
Dealt with several other AC companies in Key West, been ripped off, taken for a ride and left waiting for service that never came. After the swift and reasonable response I received, on a holiday nonetheless, I will be using KWCC as my primary AC contact for all my properties here on out.
July 2024
Had an issue with our original cleaning, one unit was not cleaned well and requested them to come back. Only did this due to a strong odor of mold after the cleaning. Took off the faceplate to find it was not cleaned or anything. They agreed and gave my wife a 9 am time slot. She took off work and they continued to push the time right until 4pm/ closing with no return calls. This review will change if we receive a call back or they show up within the time slot or window in the future. They never called back but showed up late. They were friendly and fixed the issue. No complaints and happy with overall service. Will use again in the future.
Pablo and crew are excellent. Pablo promptly diagnosed the problem and repaired my unit after another company told me I needed a new one. Pablo saved me thousands of dollars! He and crew are very prompt, courteous, and know what they are doing. My advice—call Key West Cooling first for honest, caring people to fill your air conditioning needs.
Dealt with several other AC companies in Key West, been ripped off, taken for a ride and left waiting for service that never came. After the swift and reasonable response I received, on a holiday nonetheless, I will be using KWCC as my primary AC contact for all my properties here on out.
Had an issue with our original cleaning, one unit was not cleaned well and requested them to come back. Only did this due to a strong odor of mold after the cleaning. Took off the faceplate to find it was not cleaned or anything. They agreed and gave my wife a 9 am time slot. She took off work and they continued to push the time right until 4pm/ closing with no return calls. This review will change if we receive a call back or they show up within the time slot or window in the future. They never called back but showed up late. They were friendly and fixed the issue. No complaints and happy with overall service. Will use again in the future.