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Reviews for Opal Spa - Reefhouse Resort & Marina
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Opal Spa - Reefhouse Resort & Marina
103800 Overseas Hwy, Key Largo
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The view from the rooms was nice and the staff was friendly. This resort could do a few things better, the rooms need some TLC and updates, the floors were grimy. We were told the dog would have a bed and bowls they were never provided, but they made sure to charge us for having him at the tune of 100$a night. They told us at check in we had a 50$dinning credit each day so we went to use it for breakfast daily at the restaurant and ordered food to take back to our room as you can't have the dog inside the resturant only to be charged for the meals at checkout because we did not dine in-person, we would never have ordered from the resturant if not for being told... read full review
Pretty nice place. Small beach area next to the pool. There’s really only one restaurant so if you’re staying there more than a couple days you’ll want to venture out for something different.
Guest services were fantastic, but stay away from room 141. Booked our corner balcony room months ago. Our room was on the first floor just above the outdoor freezers and loading dock. Would have preferred a less expensive non-balcony room than the early morning wake up call from all the noise from loading trucks etc, EVERY morning we were here. Plus side, we got up early and we’re able to go to the pool before the crowds. Due to the holiday weekend we could not change our room.