Reviews for Palms Pool Services LLC

Jan 2024

Absolutely one of the worst service companies I’ve ever dealt with. They say that they came to clean your pool however, you work from home and you know they never came. The pool was always green. They charge you multiple annual service fees every few months when we told them to please no longer Have anything to do with our property after not showing up for almost 5 months and sending us to collections and now I get a bill for a January 2024 service when there’s no water in the pool. Very curious as to how they can charge for cleaning a pool that has no water in it, and we no longer live at the house and their services were canceled in August 2023! Unreal! Should...read full review
Nov 2023

Terrible company that attempted to steal from us by refusing to refund us $1200 after double charging for a pool pump. We only got our money back when Amex reversed the charge after two months. We provided all information necessary to the company showing the double charge but they still refused to refund it. They lied, and were incredibly rude while they held our money. Not to mention they missed about 50% of the pool service calls, and only when we emailed or called they would come out to perform the service we paid for on time, every month. Plenty of good pool services out there. Avoid these hacks.Services: Water treatment
Oct 2023

Peter, I was not "offended" by your quote. Considering you have about 20 one-star reviews on google then I guess I am not alone that I am "offended" by your company's business practices. Your quote was a scam. You push NEW Pentair products yet claim to be a repair service. You should be transparent with customers that you do not know about warranties for other products then because I was able to get our equipment repaired for FREE. It's interesting you do not know about warranties from other companies yet other pool repair services clearly DO.

From Palms Pool Services LLC

Palms Pool Services, LLC, a family owned and operated complete professional pool service company for commerial and home pools. We serve Palm Beach County. We service many pools in gated communities including, The Oaks at Boca Raton, San Michele, Abacoa, Mirasol, Ballen Isles, Admirals Cove, Frenchmen's Creek, Frenchman's Reserve, Frenchmans Landing, Harbor Isles, Ibis, Mirabella, Old Marsh, PGA National, Bay Hill Estates, Evergrene, Eastpointe, Jonathan's Landing, Old Palm, Bears Club, The Isles, Ritz Carlton, Valencia, Paseos, Bent Tree, Breakers West, Captains Key, Crystal Pointe, Steeplechase, The Sanctuary, Egret Landing, and surrounding communities, just to name few.