I have been using B&G for years for routine maintenance on my residential hvac, they have also replaced my whole system several years ago, and added a smaller unit to heat and cool the garage. They are always available, responsive, answer the phone. Over the weekend we had an issue with our hot water heater, covered under warranty, which they are dealing with and have an appt within days to get it replaced. Have also had a few other smaller plumbing jobs taken care of. They are top notch and I highly recommend.
April 2024
Phenomenal experience. Came out after hours to snake our drain and get our kitchen operational!! They charged a fair price and the Tech was Awesome!! These guys are now saved in my phone as "My Plumber"!!! I'm a business owner myself and I recognize good practice in a world that could careless about customer service. These guys get it!! They truly care about the customer. So refreshing to see old school ethics still in action. Highly Recommend!!!
August 2023
Last week, in the middle of a heatwave, my AC died at my business and my regular hvac company wasn’t able to fit me in, so they recommended B&G. They were able to get a technician out super quickly and get us back up and running in no time. Jesse was friendly and knowledgeable, and was conscientious of the fact that I own the business but not the building, and offered affordable solutions. As luck would have it I got home that night to a kitchen sink that all of a sudden wouldn’t drain. We were able to get a plumbing appointment very quickly. This should have been a very simple fix, but my home is 99 years old so everything that should be easy never is! Preston... read full review
I have been using B&G for years for routine maintenance on my residential hvac, they have also replaced my whole system several years ago, and added a smaller unit to heat and cool the garage. They are always available, responsive, answer the phone. Over the weekend we had an issue with our hot water heater, covered under warranty, which they are dealing with and have an appt within days to get it replaced.
Have also had a few other smaller plumbing jobs taken care of. They are top notch and I highly recommend.
Phenomenal experience. Came out after hours to snake our drain and get our kitchen operational!! They charged a fair price and the Tech was Awesome!! These guys are now saved in my phone as "My Plumber"!!!
I'm a business owner myself and I recognize good practice in a world that could careless about customer service. These guys get it!! They truly care about the customer. So refreshing to see old school ethics still in action. Highly Recommend!!!
Last week, in the middle of a heatwave, my AC died at my business and my regular hvac company wasn’t able to fit me in, so they recommended B&G. They were able to get a technician out super quickly and get us back up and running in no time. Jesse was friendly and knowledgeable, and was conscientious of the fact that I own the business but not the building, and offered affordable solutions. As luck would have it I got home that night to a kitchen sink that all of a sudden wouldn’t drain. We were able to get a plumbing appointment very quickly. This should have been a very simple fix, but my home is 99 years old so everything that should be easy never is! Preston... read full review