We have had some issues trying to replace several impact glass windows that had failed after several years. We called American Windows to see if they could replace the defective ones. After several attempts and multiple visits, Robert, the Service Technician and his helper Roberto, solved the problem to our GREAT satisfaction. The problem was a manufacturer, not an install issue. Robert persevered; he was patient, pleasant, diligent, professional and determined. Although the solution did present some seemingly insurmountable challenges, he never gave up on us. Determined to find a solution, he did. He was amazing! KUDOS to both Robert Smith and his helper, Roberto.... read full review
August 2024
"I recently had American Windows replace 16 windows in my two-story home with hurricane impact windows, and I couldn't be happier with the results. Not only are the new windows stronger and more durable, but they also add a touch of beauty to my home. The team from American Windows was not only on time but also incredibly clean and professional throughout the installation process.
What truly sets American Windows apart is the exceptional value they provide. After receiving quotes from 5 other companies, it was clear that American Windows offered the best value for the quality of their products and services. I highly recommend American Windows... read full review
August 2024
From start to finish I was happy with American. Ryan (salesperson) was very knowledgeable and not pushy at all.
Windows were installed by Randall and Randall. They were both extremely friendly and gave me a detail plan of which windows will be installed on which days. They were able to install all the windows in the expected time frame. They cleaned up after each window and did a double check of all windows before completing the job. They answered all the questions that I asked - I had a lot. Very happy with the job they did. Highly recommend them as the installers
We have had some issues trying to replace several impact glass windows that had failed after several years. We called American Windows to see if they could replace the defective ones. After several attempts and multiple visits, Robert, the Service Technician and his helper Roberto, solved the problem to our GREAT satisfaction. The problem was a manufacturer, not an install issue. Robert persevered; he was patient, pleasant, diligent, professional and determined. Although the solution did present some seemingly insurmountable challenges, he never gave up on us. Determined to find a solution, he did. He was amazing! KUDOS to both Robert Smith and his helper, Roberto.... read full review
"I recently had American Windows replace 16 windows in my two-story home with hurricane impact windows, and I couldn't be happier with the results. Not only are the new windows stronger and more durable, but they also add a touch of beauty to my home. The team from American Windows was not only on time but also incredibly clean and professional throughout the installation process.
What truly sets American Windows apart is the exceptional value they provide. After receiving quotes from 5 other companies, it was clear that American Windows offered the best value for the quality of their products and services. I highly recommend American Windows... read full review
From start to finish I was happy with American. Ryan (salesperson) was very knowledgeable and not pushy at all.
Windows were installed by Randall and Randall. They were both extremely friendly and gave me a detail plan of which windows will be installed on which days. They were able to install all the windows in the expected time frame. They cleaned up after each window and did a double check of all windows before completing the job. They answered all the questions that I asked - I had a lot. Very happy with the job they did. Highly recommend them as the installers