I have received excellent customer service at the Jacksonville Beach My Eye Doctor location. The manager, Frank, and another female employee (I regret that I don’t remember her name) were so kind and helpful. I had issues with a pair of new glasses ordered from an out-of-state My Eye Doctor branch. They both took the time to listen to me and help me identify why I could not see correctly with the new glasses. Then, Frank took the extra time and extra steps to get the lenses made correctly and get my glasses to me.
In addition, during my visits to the store, I have also taken the time to look at their expansive and beautiful selection of eye... read full review
August 2024
I can’t remember when I had a better experience in any retail business or Dr’s . office. The moment I walked in I was given full attention, anything that could be done for my benefit, like checking insurance & making appointments with specialists was done for me . I left feeling like I spent time with friends , got best hi tech equipment & absolutely beautiful frames. couldn’t ask for anything better.
July 2024
I had amazing experience here. The office is clean and inviting. Ashley and Shavonne were so helpful! My exam was quick and easy and I got a really cute pair and a good deal on prescription sunglasses. Highly recommend!
I have received excellent customer service at the Jacksonville Beach My Eye Doctor location. The manager, Frank, and another female employee (I regret that I don’t remember her name) were so kind and helpful. I had issues with a pair of new glasses ordered from an out-of-state My Eye Doctor branch. They both took the time to listen to me and help me identify why I could not see correctly with the new glasses. Then, Frank took the extra time and extra steps to get the lenses made correctly and get my glasses to me.
In addition, during my visits to the store, I have also taken the time to look at their expansive and beautiful selection of eye... read full review
I can’t remember when I had a better experience in any retail business or Dr’s
. office. The moment I walked in I was given full attention, anything that could be done for my benefit, like checking insurance & making appointments with specialists was done for me . I left feeling like I spent time with friends , got best hi tech equipment & absolutely beautiful frames. couldn’t ask for anything better.
I had amazing experience here. The office is clean and inviting. Ashley and Shavonne were so helpful! My exam was quick and easy and I got a really cute pair and a good deal on prescription sunglasses. Highly recommend!