I'm a 20 year keys resident with a lot of patience. Family and friends have used and recommended Keys Window and Door Co for years and been thrilled with the results. I finally saved up enough and made an $8,950 deposit for my own impact windows and doors in October 2022 and have not been able to reach John Sogegian or anyone at this company since my check was cashed. I have sent emails, texts, phone calls, voicemails and a certified letter. I even offered a $2k bonus to schedule my installation this year 2024. I have not received one response to any communication in the last 18 months, so here we are with my first one star review on Google. Please, if anyone... read full review
February 2024
Horrible installation. This company is one of the only companies in the keys and although they gave a great price price below other companies the product and the installation was by far terrible. 4 of the 11 windows are leaking. They used very cheap caulk and it is already peeling.They combined Mr. Glass sliding glass doors and eco windows. One of the windows is already delaminated when it was being installed and the installer tried to tell me that it was a manufactured defect and I have to call them manufacture. Are you kidding me!!!!!The sliding glass doors were so big and bulking my blinds would not even go back up. Don’t use.You get what you pay for when it... read full review
December 2022
This guy took a down payment of $10,780.00 from us on 3/21/22 equal to half the total cost to replace our glass doors with impact doors. He told us the doors would be installed no later than August 2022. After August came and went and our doors were not installed, I began calling, texting and email the owner, John Sogegian, but have not heard from him at all!
I'm a 20 year keys resident with a lot of patience. Family and friends have used and recommended Keys Window and Door Co for years and been thrilled with the results. I finally saved up enough and made an $8,950 deposit for my own impact windows and doors in October 2022 and have not been able to reach John Sogegian or anyone at this company since my check was cashed. I have sent emails, texts, phone calls, voicemails and a certified letter. I even offered a $2k bonus to schedule my installation this year 2024. I have not received one response to any communication in the last 18 months, so here we are with my first one star review on Google. Please, if anyone... read full review
Horrible installation. This company is one of the only companies in the keys and although they gave a great price price below other companies the product and the installation was by far terrible. 4 of the 11 windows are leaking. They used very cheap caulk and it is already peeling.They combined Mr. Glass sliding glass doors and eco windows. One of the windows is already delaminated when it was being installed and the installer tried to tell me that it was a manufactured defect and I have to call them manufacture. Are you kidding me!!!!!The sliding glass doors were so big and bulking my blinds would not even go back up. Don’t use.You get what you pay for when it... read full review
This guy took a down payment of $10,780.00 from us on 3/21/22 equal to half the total cost to replace our glass doors with impact doors. He told us the doors would be installed no later than August 2022. After August came and went and our doors were not installed, I began calling, texting and email the owner, John Sogegian, but have not heard from him at all!