This is my 4th time here for an anal gland issue.... 10:20 appointment....30 minutes later still waiting... For a 6 minute visit. This could be my last time here... So disrespectful. FINALLY 40 MINUTES later a totally uninformed vet assistant comes in, obviously NEVER even glanced at the notes.... Not happy...stay tuned. The only reason I can end on a positive note is Harmony at the desk , and Tammy the office manager... read full review
July 2024
We are a recent convert from our vet in Hays Town Center off Rt52 in Spring Hill. I found the new vet to be staffed appropriately and very easy to make an appointment, both dogs have bad ear infections and needed meds, I found the cost to be most reasonable and did not get the nickel and dimed feeling we got from several visits with our other vet. We were given slightly different instructions to keep the dogs ears clean which I found interesting and will follow the new vet Dr. Smith advice to the letter. There was no push for expensive bloodwork albeit our larger dog has issues and we my get one eventually, Dr Smith was very matter of fact down to earth get the job done... read full review
April 2024
This veterinary clinic is very thorough and they are very thoughtful. For about three days after we had our dog at the clinic, they would call to see how he was doing. The customer service was superior.
This is my 4th time here for an anal gland issue.... 10:20 appointment....30 minutes later still waiting... For a 6 minute visit. This could be my last time here... So disrespectful. FINALLY 40 MINUTES later a totally uninformed vet assistant comes in, obviously NEVER even glanced at the notes.... Not happy...stay tuned. The only reason I can end on a positive note is Harmony at the desk , and Tammy the office manager... read full review
We are a recent convert from our vet in Hays Town Center off Rt52 in Spring Hill. I found the new vet to be staffed appropriately and very easy to make an appointment, both dogs have bad ear infections and needed meds, I found the cost to be most reasonable and did not get the nickel and dimed feeling we got from several visits with our other vet. We were given slightly different instructions to keep the dogs ears clean which I found interesting and will follow the new vet Dr. Smith advice to the letter. There was no push for expensive bloodwork albeit our larger dog has issues and we my get one eventually, Dr Smith was very matter of fact down to earth get the job done... read full review
This veterinary clinic is very thorough and they are very thoughtful. For about three days after we had our dog at the clinic, they would call to see how he was doing. The customer service was superior.