The Nail Shop

Mar 2022

The good: Lili is the absolute most skilled nail technician I've ever had. I went to her for almost a year. She really takes her time to make sure the dip looks natural. She is so sweet. The bad: I stopped going there because of the business practices. As I said, I went for about a year. During that time they would randomly up their prices without saying anything until it's time to pay. I found this to be horrible business practices. They do not honor appointments. I always made an appointment. They even knew my voice on the phone after a while. I would get there a few minutes before my appointment time because I respect appointment times and Lili would be just starting another customer. One time, I made two appointments to take my niece. She was eager to try out the place because I had been speaking so highly of Lili. We had TWO appointments. We get there and had to wait 1 1/2hours before even getting started. After 1 1/2 we gave up and left. I was so embarrassed. The worst thing was once when I had an appointment for a dip manicure and pedicure. After Lili finished my dip manicure, she sent me over to the pedicure chairs. A different, obviously new person came over. No one speaks english there so I was confused but thought maybe she would just be taking off my polish and getting started for Lili. Oh no.... She started using the machine to remove my polish. I kept trying to tell her it wasn't gel polish, it was regular polish. I just started standing up and told her to stop. There was this big ruckus because I was saying I was leaving. Lili came running over and told me to sit and she would finish it. It wasn't until I got home and realized she CRACKED my toe nail in half. Oh but I still went back!!!! They're a family business, their children are there sometimes so I didn't want to take the business away from them. And Lili really is fantastic. After the cracked toenail incident, I decided I could still go just for my nails. I had a 2 1/2 hour work break in the middle of the day. I called to see if Lili was available. The owner told me yes, to come. I told him I was on a work break. He said yes, come. I was there in 10 minutes. I was ASTONISHED that when I got there she had just started someone's acrylic nails. Are you kidding me???? I had to wait 45 minutes before she started my nails. That was it for me. As skilled as she is, I can never go back. It's such a shame. There is no consideration for clients. They actually treat clients with pure disrespect.

Sep 2021

I'm so happy I found this Gem! Not only are the staff so nice and friendly but do a spectacular job as technicians. My $$$ is worth every penny. I highly recommend the Nail shop to women and men alike. There will be no regrets.

Apr 2020

Went here for the first time today to get my acrylics re-done and I was pretty pleased with the service. Everyone was very nice and I only had to wait a few minutes before I was attended. It’s a very pleasant atmosphere that looks clean and the prices are affordable. I will definitely be coming here for my refills.