My first day of service for my lawn. I will let you know in 2 weeks the improvement. The gentleman who came by was very professional and did his job well. He did the backyard first then the front. I trust they will perform their best. Next time I will attach pictures of the before and after.
March 2024
Although I have been with Tru Green for years, I have had issues with some of the technicians not completing the treatment in my venture property. Some of them deliberately do not go into the backyard but still report a completed service. However, when I call to complain the management usually make an effort to correct the problems. There have been times that I request that a certain technicians do not return because of the lack of integrity. Some of them do the right thing most of the time.
March 2024
Representative was very helpful and courteous. I just reminded them or informed them of the special needs of our neighborhood. For instance, we have to service and take care of the strip in front of our house by our mailbox and the strip behind our house over the sidewalk. Per our neighborhood, HOA those are the things that we need to take care of. I also asked if they would blow off any excess fertilizer into the grass from our driveways and walkways.
My first day of service for my lawn. I will let you know in 2 weeks the improvement. The gentleman who came by was very professional and did his job well. He did the backyard first then the front. I trust they will perform their best. Next time I will attach pictures of the before and after.
Although I have been with Tru Green for years, I have had issues with some of the technicians not completing the treatment in my venture property. Some of them deliberately do not go into the backyard but still report a completed service. However, when I call to complain the management usually make an effort to correct the problems.
There have been times that I request that a certain technicians do not return because of the lack of integrity. Some of them do the right thing most of the time.
Representative was very helpful and courteous. I just reminded them or informed them of the special needs of our neighborhood. For instance, we have to service and take care of the strip in front of our house by our mailbox and the strip behind our house over the sidewalk. Per our neighborhood, HOA those are the things that we need to take care of. I also asked if they would blow off any excess fertilizer into the grass from our driveways and walkways.