Martinez Diana G DVM

Apr 2024

I had to put my cat of 17 years down . It was a hard decision that took me too long to make. When I finally decided it was time, I called the vet that sees my dog. They couldn't help unless I waited 3 more days. I called Haines City Pet Hospital. They worked me in that day. By far the nicest staff. I was a mess and they were very understanding.

Aug 2023

A bit expensive but they do the job. They took good care of my little old fur baby and now they're taking care of my new one. Though a little bit pricey, the others are very expensive. No unnecessary procedures to bulk up the costs as the other clinics do. The vet is quite honest.

Oct 2022

I brought my dog to this pet hospital because I was in a bind since my vet doesn't take urgent matters. My appointment was for 230. As a new patient I came inside and did the paperwork and waited in the lobby until after 330 to go into a room. The vet tech came out to do the intake form in the lobby and told me once a room was available I can bring my dog inside. So we waited an additional 5 minutes. Once I was in the room with my dog I waited additional time for the doctor. I was there because my dog was urinating blood and also had a bloody tail which I had to dress in the lobby while waiting. When the doctor came in to check my dog she was kind and seemed concerned however when she told me she will be back she never came back. I waited until about 435 for the tech to come in with another tech to take my dogs temp and weight. By then I wasn't able to collect a urine sample because he had peed all over the floor waiting for over 2 hours. The tech then came back to give me a breakdown of services which ran up to $700 which I had to decline some services due to my budget. I needed to be able to get an exam, meds and X-rays. The other extra stuff I wasn't able to address at that time. It seemed as though this one male tech was running around doing the majority of the visits. After getting the X-ray the dr wasn't there to tell me what was seen in the X-ray. Instead it was the tech saying there may be something there but I can send it out to a specialist. So I paid $160 for the X-ray, and they told me it'll be $250 additional to send out. So I got the X-ray and still no answer. So I will have to call and find out from the dr what is the actual issue. The room was not clean. I think maybe more tech staff and a cleaning crew may help the facility work more efficiently and possibly the dr staying in the facility and finishing her visits with her patients before leaving and having patients still in the room.