About Premier Plumbing & Leak Detection, LLC
Premier Plumbing & Leak Detection, LLC is a family-owned and operated business providing residential and commercial plumbing services in Greater Gainesville and the surrounding areas. With over 20 years of experience, they offer a variety of services including plumbing, drain clearing, re-piping, new construction plumbing, leak detection, slab leak repair, bathroom remodeling, kitchen remodel, water heater installation, and more. Their technicians are courteous, professional, patient, and knowledgeable. They efficiently replace toilets, faucets, and garbage disposals, and quickly find and repair leaks. Premier Plumbing is available 24/7 for emergency services and is highly recommended for their honesty, hard work, and expertise. Customers consistently praise the company for its respectful service and dedication, with one customer sharing how Premier Plumbing turned a stressful situation into a positive experience. With a focus on customer satisfaction, they are the go-to choice for plumbing needs.
I just have to say that I got the best service from these guys. I am a widow and was having the worst time with needing my septic tank pumped (also having terrible roof problems to add while taking care of my disabled mother). I called and talked to Mr. Bob and he said they would be out the following day between 9am and 11am. They were at my house a little after 9am to dig out the septic and said the septic would be pumped and done by 11am. I asked if he could check for clogs because I have 3 bathrooms and only one was actually working (sort of). Everything was backing up into my tubs and showers and it smelled so bad that I was sick to my stomach. My late husband always took care of these things, so I had no clue what I was doing. After leaving, the toilets were still clogged, and I called him back and he said he would send them back out even though they found no clogs after pumping it. The guys came right back and found the clog and took care of it. I have never worked with such nicer and respectful people. I was crying after they left. I will NEVER use anyone but Premier Plumbing from here on out. Thanks, guys, for everything. I was beginning to think that I would never get this done because everyone I called was more expensive and one place told me that if they couldn't get to my septic I would be charged a $150 fee for coming out! Premier had no problem navigating my property which usually takes a 4-wheel drive to get to. If I could give you 100 stars I would. I wish you all the best and thank you again for dealing with such a huge problem and making my life better. Sometimes when things seem so little to others, it can mean the world to someone else.
They did an awesome job replacing a kitchen faucet for us. Extremely pleasant and efficient!
UPDATE: Everything has been fixed and inspected (mostly through no fault of Premier Plumbing it turns out). I am extremely happy with the guys that did the job and their ability to handle the stress of dealing with County/City officials. I AM COMPLETELY SATISFIED WITH THE SERVICE AND WILL GLADLY GIVE THEM A 5 STAR RATING. I will re-do this at a later date, if they fix the issues I have due to their negligence. 😢 Right now I do NOT RECOMMEND, I appreciate the job they did getting me water, but the fall-out is driving me crazy. They re-piped my home in February and yes, I have water, but I am still awaiting an inspection from the County. They never completed the permit application (even after I did my part meeting up to have forms signed), I am left with many holes in my walls that I cannot fix until inspection is completed. Small bugs are invading from the holes into the attic. AND I HAVE HOT WATER coming from the cold water faucets and into my toilet tank. Of course, that is intermittent..... Explain that to me. I did contact the County and the issue is with Premier Plumbing And Leak Detection. Little does that do for me. I cannot even get a return call and assistance from Premier Plumbing And Leak Detection.. 😢