“Excellent service. Was called for a check on a water heater and they immediately went out to check and they called us back to report what they found and how it was resolved. Five star service!!!!“
“David Kirby, was very nice and helpful he explained what needed to be done to fix the problem. I would highly recommend this compony to people I know, there was no charge, it took only five minuets to tightened the disposal and stop the leak. I will call them for any other needs that I may have.
Thank you so much for your help. Dave D.“
“Excellent communication and garbage disposal repair service! The crew did amazing work and provided five-star services, being very detailed and providing us with recommendations to resolve any future issues.“
“First choice came out and fixed our hot water heater last week! Not only was Robbie very professional, he went above and beyond to educate us about our unit. So thankful they were able to come out and tend to our needs quickly and efficiently. 10 out of 10 recommend first choice for all your plumbing needs!“
“Always a phenomenal experience with these guys. Timely work. Clean jobs and they get everything right. I want to give special thanks to Roger Kelly who came out today to fix a clog in our home. He were out on the early end of his window of availability and got the drainage flowing once again.“
“I was very impressed with how quickly Aaron and the staff at W.W. Gay Mechanical were in answering all my questions and completing work for our company. They also went above and beyond to give advice and help us get all the correct service economically. Will definitely continue with them in the future.“
“Called first thing in the morning and they were able to get there in the afternoon. Even stayed after quitting time to get the job done.“
“This was our first time using Roto-Rooter in Gainesville. We used their online booking system yesterday and got a call back today, on Labor Day, and scheduled a plumber to come out today! Jonathan arrived promptly and identified our problem. We have roots in our old clay waste line. Jonathan scoped with a camera, then snaked all the way to the street, and scoped again to show us the views of our pipe and pointed out everything going on. Thank you Jonathan for all your work and assisting us to determine our next steps. We will use Roto-Rooter again and we will ask for Jonathan.“
“Outstanding work! Came out on a last minute phone call and fixed my hose bib in under an hour, i was very lucky. Was upfront with the cost and service and they came and saved the day. They will be my only plumbers moving forward. Thank you so much Daniel!“
“Rick always does a thorough job maintaining my AC unit. My only negative comment is they have a new computerized invoice system and it took nearly as long for him to complete that on his ipad as to do the service! I was waiting to take a shower, so that wait seemed very long. Plus with paper, I had a checklist of what he had done.“