Lindquist Plumbing

Aug 2023

Mr. Miller, Although we love hearing feedback whether it is positive or negative to help improve our customer services, your review is completely fabricated and false. When you called the company, you stated that your water heater was leaking at your residence. The service call was scheduled for 6/16/21. Upon arrival the plumber did notice a puddle of water next to your water heater. However, he was not necessarily convinced that the puddle of water was from your water heater. Upon further investigation, the plumber determine that the leak was not from your water heater, but instead from your A/C unit. Your A/C unit was leaking, and the leak was traveling underneath the tile to the water heater. The plumber explained to your son who was home at the time the nature of the leak. The plumber also called you to explain the situation. While in communication with the plumber you never once mention your dissatisfaction and we never spoke to you regarding the invoice nor the "damage" that was caused. The wall did need to be opened up to determine the source of the leak. You were charged appropriately for the plumber's time in detecting the true nature of the leak and where it originated from.