About Southern Heating and Cooling, Inc.
Southern Heating and Cooling provides HVAC services, including repair and replacement of parts like run capacitors and condenser fans. Customers have shared both positive and negative experiences. Many have praised the company's expertise, efficiency, professionalism, and communication. Recent reviews highlight that the team arrives as scheduled and performs installations in a clean manner, leaving no debris behind. Customers have noted fair pricing and an overall pleasant experience. Some reviewers specifically mentioned the professionalism and politeness of the staff, particularly appreciating the excellent communication. Additionally, a small but mighty HVAC company, Southern is recognized for their ability to effectively address issues like mold and corrosion in air conditioners, leading some customers to consider them for regular maintenance. However, there are mentions of needing multiple service visits to resolve a single issue.
I have been using Southern Heating and cooling for 7 years now for mostly routine maintenance. I just had a new roof put on and two days after my AC went out. They had just been here the week before for my 6 month check up. After they came it was found out that all my Freon was gone. A new AC was thousands. They talked about it and recognized I just had a new roof put on after Juan came out to do a service call. The owner called me the next day and said he sending technician out to check and see if a nail hit the line. Well that was what it was. It was Juan again and a young man named Jeremiah. Jeremiah videoed the nail and I was able to get my roofing company to pay for it. About two weeks later the AC unit just quite working. It was Oscar that came this time. He has done my 6 month check several times. It was just a blow fuse however he did a Freon check and an electrical check. Determine it probably was a power surge. I wish to tell you about the men and their professionalism. Juan has an infectious personality. He is so easy to talk to and I am over his shoulder asking questions constantly. He is a great on educating you on your AC. He saw there was a section on my AC coils that was getting wet constantly. He said it was either my sprinklers or the dog urinating on it. He said if this continues it will ruin the coils and I would need a new unit. I knew it was not the dog because she is not allowed in that part of the yard. The next day I did a sprinkler check and one sprinkler was hitting the AC when the wind blew. It was a simple fix. When Juan and Jeremiah came I was so hoping it was a nail. With all the repairs for Ian I did not also need to buy a new AC unit. Timing was bad. When Jeremiah said it was a nail I thought I was going to cry. I told them both “I love you”. We all laughed. Jeremiah is young and has a wonderful personality like Juan. Easy to talk to just like Juan. Oscar also is very easy to talk to. He goes through step by step what he is doing and what he is looking for. Then he gives you a full detail of the issue and what he found. They saved my thousands of dollars by thinking the process out and checking a possibility before charging me for a new unit. Way to go guys. Remember to stay hydrated with summer coming. Always bottled water for you at my home. ❤️❤️❤️❤️❤️❤️❤️
We have been using Ricky Cartaino for approximately 10 years. He is always honest, professional, timely and very knowledgeable. Great workmanship! I would highly recommend! Thank you for all of your hard work.
We have been using Ricky Cartaino for approximately 10 years. He is always honest, professional, timely and very knowledgeable. Great workmanship! I would highly recommend! Thank you for all of your hard work.