Fashion Fresh Dry Cleaners & Alterations

We have been using this dry cleaner for awhile now and haven’t had issues until our last two visits. They stained all 3 of my husbands white shirts and when I asked them to get it out, they acted like they were doing ME a favor by not charging me. He also told me they got the stains out but once taking off the wrapping at home, they are still there! Why not just be honest and say you can’t get it out and give a refund.

We have been using Fashion Fresh for years. We moved out of Naples a few years ago and now use the Gateway location for our drop off. I called before I brought in my cleaning to make sure they could tighten up a button on a sport coat. He said to make sure I brought it in on Wednesday so the alterations lady would be there to do the repair. Brought it in on that Wed like was told, came back to get it after all cleaning was finished and the button wasn't tightened. Was not told that it didn't happen, I found it my self. The gentleman promptly tells me the the seamstress is now on vacation, I'll have to bring it in in 2 weeks. I told him that was not acceptable,... read full review

I had a great experience with this business. I took a favorite dress in for removal of a stain and cleaning. I was nervous wondering if the stain would come out. It is my go to dress for many occasions. I picked it up today. William the manager and I had a pleasant conversation. So happy with the service. I highly recommend.Service: Special care fabric cleaning