“I am not at all a tech savvy person so helping me is a challenge. And the problem i brought to Ryan was way beyond my capability to resolve. It struck me early in the conversation that Ryan "got me" and understood what I felt was the problem. Turned out this issue did not have an easy 1 - 2 - 3 solution. It was complicated, really complicated, dealing with the tech people of one of the big commuicaton companies (we all know what that's like to tackle with, major headache). But Ryan hung in there every step of the way and had conversations with the agents I would have had no idea how to do. (Knows the lingo so he could move things along). All to say, I think Ryan is a good starting point when you've got an electronic challenge. Give him a whirl.“
“Being an owner of a small business, it's hard to find an honest professional to take care of your computer needs. I had the hinge break on my laser printer, just after I put a new $200.00 cartridge in it. Of course, my dilemma was repair vs buy a new printer. BockTek is your one stop shop for your computer needs. I was able to contact Chris directly (no answering service) and explain my issue. Chris was able to get my printer repaired in less than 3 days! Software and Hardware issues, no problem...Chris is trained to do it all. When it comes to having a computer expert on your team, look no further than BockTek. Chris's professionalism and attention to detail surpasses anyone in this business. Don't let the big box stores take your money when all you may need is an expert to help you. The only person we will use going forward is BockTek. John Hulbert Regal Securities“