They won't come out and repair a damaged job they did. They told me they are only doing new jobs. They are not res for the damage. I wanted them to fix we pay them. I thought that was not very reasonable for a company.
April 2022
The entire process from buying, windows, doors and siding was excellent. Ray was our installer and he was professional and very particular about the installation and finished product. Ray was very positive and told me AMS was a great company, if all their are employees are as dedicated as he is, They will finish the rest of our home. ***************
April 2022
AMS installed these windows last fall. After spending a lot of time trying to contact them Earl finally came out in Jan and said he would get the windows and some other issues: door, siding and holes fixed. Pete came out the end of Feb and said the windows were defective, but he only had a work order for the door handle and lock. I showed him the siding the company had installed vertically, which should have been horizontal and the holes that needed to be plugged. He said he only had a work order for the door. If things don't get resolved soon we will contact the BBB and possibly an attorney. We have been more than patient!
They won't come out and repair a damaged job they did. They told me they are only doing new jobs. They are not res for the damage. I wanted them to fix we pay them. I thought that was not very reasonable for a company.
The entire process from buying, windows, doors and siding was excellent. Ray was our installer and he was professional and very particular about the installation and finished product. Ray was very positive and told me AMS was a great company, if all their are employees are as dedicated as he is, They will finish the rest of our home. ***************
AMS installed these windows last fall. After spending a lot of time trying to contact them Earl finally came out in Jan and said he would get the windows and some other issues: door, siding and holes fixed. Pete came out the end of Feb and said the windows were defective, but he only had a work order for the door handle and lock. I showed him the siding the company had installed vertically, which should have been horizontal and the holes that needed to be plugged. He said he only had a work order for the door. If things don't get resolved soon we will contact the BBB and possibly an attorney. We have been more than patient!