Reviews for United Family Movers
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Closed
Tips
accepts credit cards latinx-owned offers military discount verified license
Ratings
Google: 4.7/5 Nextdoor: 2 ❤️United Family Movers
5511 NW 22nd Ave, Fort Lauderdale
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United Family Movers has received mixed feedback from customers. Many praised the moving crew for being professional, punctual, and efficient. Carlos and his partner were noted for their pleasant demeanor and careful handling of furniture. Customers appreciated the efforts made by the team to accommodate last-minute requests and provide competitive pricing. However, there were significant concerns regarding management and communication. Issues such as understaffing on moving day led to delays, and customers reported a lack of coordination and clear communication from the management team. Additionally, unexpected charges, including a 5% fee for card payments and the requirement for full payment before unloading, caused frustration. Some customers experienced incomplete jobs and billing issues, which further impacted their overall satisfaction. While the moving crew received accolades, the organizational shortcomings and management practices led to a less favorable experience for some customers. Overall, United Family Movers shows potential but needs to address these critical issues to enhance customer satisfaction and trust.