The office staff is rude and inconsiderate and they talk down to their patients and patient's guest. Staff is unhelpful and does not have the appropriate skills or bedside manners during visit. I would advise staying away of this location if you want an office that provides a healthy and helpful atmosphere. If I could give a negative start I would
Sep 2022
This office keeps charging me for a co-pay that I already paid. I keep trying to rectify the situation and NOBODY ever picks up the phone. I keep getting a fax sound or a busy sound. This stupid $20 that I do NOT owe is about to go to collections due to their incompetence!!!! I am so over it. I went there twice to see Dr. Ortiz and never went again. ???
Sep 2021
I do not recommend this place have a lawyer ready when coming here at all nurses act like they are doctors when they are notToday is may 21st and I am now getting a phone call about a miss appointment from may 13th that I never was told was scheduled mind you now I have been calling since my may 4th appointment and never got Thur nor did I even get a call back after leaving 20 voice mails!Spoke with the nurse today who refused to give me any information when I asked to speak with the doctor or a NARP she hung up on me now iv been calling for the past 40 minutes and no responseI could have a severe condition and even telling them I am traveling and I want to make sure...read full review
The office staff is rude and inconsiderate and they talk down to their patients and patient's guest. Staff is unhelpful and does not have the appropriate skills or bedside manners during visit. I would advise staying away of this location if you want an office that provides a healthy and helpful atmosphere. If I could give a negative start I would
This office keeps charging me for a co-pay that I already paid. I keep trying to rectify the situation and NOBODY ever picks up the phone. I keep getting a fax sound or a busy sound. This stupid $20 that I do NOT owe is about to go to collections due to their incompetence!!!! I am so over it. I went there twice to see Dr. Ortiz and never went again. ???
I do not recommend this place have a lawyer ready when coming here at all nurses act like they are doctors when they are notToday is may 21st and I am now getting a phone call about a miss appointment from may 13th that I never was told was scheduled mind you now I have been calling since my may 4th appointment and never got Thur nor did I even get a call back after leaving 20 voice mails!Spoke with the nurse today who refused to give me any information when I asked to speak with the doctor or a NARP she hung up on me now iv been calling for the past 40 minutes and no responseI could have a severe condition and even telling them I am traveling and I want to make sure...read full review