Massage Studio LLC

Never thete

EVERYTHING in the previous two reviews is 100% true. This place is horrible. I purchased the deal in December for 3 massages, and it took until March to finally get a call back from someone, and then I couldn't get an appointment until the middle of May. The week before my appointment the therapist called me and said they need to reschedule because their dog bit their hand and they couldn't perform the massage. We rescheduled for a week later, and when I arrived at my appointment the therapist wasn't there. Just like the previous review, I arrived 15 minutes early to fill out paperwork and the girl at the front desk told me my appointment was for 30 minutes... read full review

I completely agree with the previous review. I had two massages purchased on groupon and I had tried to schedule, via phone, email and have had absolutely no response. They sent an online Groupon appointment calendar but it was full through the calendar availability. Groupon has sent me refund for one massage that had not expired, but the previous purchased that had expired will not be reimbursed. The one that expired was becuase i could not get a hold of anyone at the business after many calls and emails - the business voicemail said they would honor expired groupons, but apparently not if they will not return your call or email. These type of bad business give the groupon/livnig... read full review