I have needed to request repair service several times since moving here in 2017, each time I was thoroughly satisfied with the service. We returned home late in the evening from a week-long vacation to find that the A/C unit was out of commission. An early morning call the next day resulted in Alex the Technician arriving by mid morning. He quickly diagnosed the problem as a dead blower fan. Fortunately, he had a replacement fan in his truck. My air handler is located in the attic, which gets VERY hot this time of year. Despite the tough conditions, Alex was a real trooper and replaced the fan and got everything going by mid afternoon. He was very thorough in describing... read full review
May 2024
Alex arrived at our house on Monday May 6 with a very pleasant demeanor. He was very informative in every step of the 6 hour repair. His honesty, knowledge, and customer service was impeccable! We can only hope he will return if another repair or service is needed! He definitely deserves a 10 stars instead of five!!
April 2024
Grande Aire came out within several hours of me calling them for service on an AC issue. Alex, our technician was fantastic. He communicated with me every step of the process. He found the problem and fixed it immediately. It was a pleasure working with Grande Aire. Highly recommend.
I have needed to request repair service several times since moving here in 2017, each time I was thoroughly satisfied with the service. We returned home late in the evening from a week-long vacation to find that the A/C unit was out of commission. An early morning call the next day resulted in Alex the Technician arriving by mid morning. He quickly diagnosed the problem as a dead blower fan. Fortunately, he had a replacement fan in his truck. My air handler is located in the attic, which gets VERY hot this time of year. Despite the tough conditions, Alex was a real trooper and replaced the fan and got everything going by mid afternoon. He was very thorough in describing... read full review
Alex arrived at our house on Monday May 6 with a very pleasant demeanor. He was very informative in every step of the 6 hour repair. His honesty, knowledge, and customer service was impeccable! We can only hope he will return if another repair or service is needed! He definitely deserves a 10 stars instead of five!!
Grande Aire came out within several hours of me calling them for service on an AC issue. Alex, our technician was fantastic. He communicated with me every step of the process. He found the problem and fixed it immediately. It was a pleasure working with Grande Aire. Highly recommend.