We called Master-Tech because we had a small water leak in the kitchen and we could not figure out where it originated. It was about 2-3 feet in front of the refrigerator, but the floor was dry around and under the Refrigerator. Derek came and used equipment to test this area for moisture, as well as another area in a different part of the house for comparison. He concluded that the issue was not under the floor, which was our concern, but may have come from the Refrigerator. He gave some advice, and ways to monitor this issue, and let him know if we experience additional water problems. He was thorough in his inspection, and took the time to assure us. We chose Master-Tech... read full review
January 2024
I called Master Tech on a Saturday morning, when I noticed water in the ceiling. Within an hour, Derek and a technician were at my house. They quickly assessed the situation, and while working, ensured that they were as careful as possible to make a minimal mess. The small mess that they did make, was cleaned up, and apart from the hole in the ceiling, you’d never know they were there. Derek provided all the information I would need to get the leak repaired, and to get the hole patched. He showed me how to use the drying equipment, and made sure that everything was set up properly before departing. Quick, professional service! Thank you!
December 2023
Dereck and his team have been a lifesaver They came out on Thanksgiving weekend on very short notice to address a horrific mess from a backed up sewer line that effected a bathroom and carpeted bedroom. Derek was out here within a couple of hours and his crew quickly got to work cleaning and sanitizing while Derek explained the entire process, patiently answered all of our questions and really provided the reassurance we needed that this will be dealt with in a way that ensures the safety of our family. I would highly recommend Master Tech.
We called Master-Tech because we had a small water leak in the kitchen and we could not figure out where it originated. It was about 2-3 feet in front of the refrigerator, but the floor was dry around and under the Refrigerator. Derek came and used equipment to test this area for moisture, as well as another area in a different part of the house for comparison. He concluded that the issue was not under the floor, which was our concern, but may have come from the Refrigerator. He gave some advice, and ways to monitor this issue, and let him know if we experience additional water problems. He was thorough in his inspection, and took the time to assure us. We chose Master-Tech... read full review
I called Master Tech on a Saturday morning, when I noticed water in the ceiling. Within an hour, Derek and a technician were at my house. They quickly assessed the situation, and while working, ensured that they were as careful as possible to make a minimal mess. The small mess that they did make, was cleaned up, and apart from the hole in the ceiling, you’d never know they were there. Derek provided all the information I would need to get the leak repaired, and to get the hole patched. He showed me how to use the drying equipment, and made sure that everything was set up properly before departing. Quick, professional service! Thank you!
Dereck and his team have been a lifesaver They came out on Thanksgiving weekend on very short notice to address a horrific mess from a backed up sewer line that effected a bathroom and carpeted bedroom. Derek was out here within a couple of hours and his crew quickly got to work cleaning and sanitizing while Derek explained the entire process, patiently answered all of our questions and really provided the reassurance we needed that this will be dealt with in a way that ensures the safety of our family. I would highly recommend Master Tech.