Reviews for Woodland Animal Clinic

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  • Aug 2024

    Woodland Animal Clinic is a family-owned business committed to providing a safe, comfortable environment for both animals and their owners. The clinic is known for its exceptional treatment of patients and clients, with staff who are attentive, respectful, and compassionate. They treat animals as if they were their own and strive to exceed clients' expectations. The clinic's front desk staff are particularly noted for their excellent customer service skills. They ask thoughtful questions, such as whether dogs can have treats before weighing them, and remember regular clients and their pets' names. This attention to detail creates a personalized experience for each client. Woodland Animal Clinic also provides exceptional medical care. One patient, Thanos, received dedicated care during his battle with lymphoma cancer. The clinic's doctors and vet tech staff went above and beyond to ensure Thanos was comfortable and pain-free in his final days. Their care extended Thanos's life, allowing his owners more precious time with him. However, some clients have noted long waiting times both in the clinic and on the phone, which can be stressful. Additionally, the payment schedule has been criticized as being expensive and lacking a copay system, which is standard in human medical care. Overall, Woodland Animal Clinic is a highly-rated clinic known for its excellent customer service, compassionate medical care, and attentive front desk staff. While there are some areas for improvement, such as wait times and payment schedules, the clinic's positives far outweigh the negatives.

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Hours

Monday: 7:30AM - 5:30PM
Tuesday: 7:30AM - 5:30PM
Wednesday: 7:30AM - 5:30PM
Thursday: 7:30AM - 5:30PM
Friday: 7:30AM - 5:30PM
Saturday: ClosedSunday: Closed