Dimario saved the day! They replaced my blower motor after it broke in July. They made it a priority and got my house back up and running. Karen was also very kind and helpful on saturday trying to source the part for us. thanks SMC air. And thanks Ricardo .
July 2024
A few years back I requested repair estimates from 3 different air-condition companies one of them being SMC. Not only were they affordable, but their technician at that time did not try to sell me a new AC but rather recommended to just repair my old unit. This is the main reason why I stay with SMC. They are very customer friendly, reliable, honest, affordable and don't try to sell me something that I don't need.
June 2024
Ricardo came out and quickly diagnosed the issue. It was the capacitor (which my FIL suspected), a pretty easy fix at a fair price. I've had bad experiences with another big well-known HVAC servicer in the area, for example telling us we needed a major repair when all it really needed was the drain cleaned with a regular maintenance. So far we've had nothing but good experiences with SMC. They tell you they're on their way and they are on time!! I was given a 2-hour window and he actually called if I wanted him to come a little earlier unlike others who will keep you waiting for hours.
Dimario saved the day! They replaced my blower motor after it broke in July. They made it a priority and got my house back up and running. Karen was also very kind and helpful on saturday trying to source the part for us. thanks SMC air. And thanks Ricardo .
A few years back I requested repair estimates from 3 different air-condition companies one of them being SMC. Not only were they affordable, but their technician at that time did not try to sell me a new AC but rather recommended to just repair my old unit. This is the main reason why I stay with SMC. They are very customer friendly, reliable, honest, affordable and don't try to sell me something that I don't need.
Ricardo came out and quickly diagnosed the issue. It was the capacitor (which my FIL suspected), a pretty easy fix at a fair price. I've had bad experiences with another big well-known HVAC servicer in the area, for example telling us we needed a major repair when all it really needed was the drain cleaned with a regular maintenance. So far we've had nothing but good experiences with SMC. They tell you they're on their way and they are on time!! I was given a 2-hour window and he actually called if I wanted him to come a little earlier unlike others who will keep you waiting for hours.