Grass Roots Complete LLC

Sep 2024

A Masterclass in Unprofessionalism

If you're looking for a tree "trimming" service that doesn’t even bother to knock before starting, this is the company for you. Our community hired them for tree maintenance, and they managed to hack away at the green branches of my palm trees, which provided wonderful shade. Instead of just removing a few dead fronds, they stripped away the only cover my windows had from the scorching Florida sun.

When I stepped outside in the rain to confront them about their mess, the entire crew started yelling at me, claiming I didn’t understand tree care. After I took a photo of the number on their truck, they quickly sped off,...read full review

Aug 2024

I have lived in my condo building for 12 years. Not until this service was hired did I experience the disregard for residents that this company exhibits. My car (and many others in this parking lot for 183 units) was sprayed with grass clippings and dirt, which quickly became baked into my paint. this required a $130 detailing job to rectify. Three weeks later, the same occurred. Fortunately, I was here at the time and was able to hose down and wipe my car to rid it of the clippings and dirt. When I attempted to speak to the manager (owner) while he was on sight, he dismissed me, saying "I've got to talk to the crew". Today, as in the past, multiple cars were left with...read full review

Jun 2024

This is a VERY UNPROFESSIONAL company I’m not sure how they are still in business! Their employees uncovered a man hole April 10, 2024 at 5:13pm, that I unfortunately hit in my vehicle because there were NO CONES placed around it. I took pictures and drove off because I had to go to work thinking that I’ll deal with the situation the following day. I ended up coming right back because i could feel the difference in the my vehicle’s drive. Just to come back and see that NOW they have placed cones around the uncovered man hole! I have been trying to reach some professional within this company to rectify the situation even after the administrative office at the truckstop...read full review