I went to the Liberty Car Wash yesterday for the first time in a long time. I couldn't see the screen with the glare from the sun, & ended up hitting the $15.00 deluxe. Then a pop up screen asked $3.00 for hot wax & shine? It gave no option other than yes. They were waving me forward. Kept pushing for receipt, but nothing. My car went through on the belt in literally 30 seconds!! There is no way it was washed, waxed & dried properly, much less $18.00 worth. I have left 3 voice mails to only phone number listed with no response. Never going back.
March 2018
As a loyal, and repeat customer, I took my car today for a wash. I was quoted 40 minutes. I am a very busy person, so this wait was perfect. An hour and 20 minutes went by, I asked for a status update and they didn't even start washing my car yet. "It was next" my family and I will no longer come here, for wasting my time.
I went to the Liberty Car Wash yesterday for the first time in a long time. I couldn't see the screen with the glare from the sun, & ended up hitting the $15.00 deluxe. Then a pop up screen asked $3.00 for hot wax & shine? It gave no option other than yes. They were waving me forward. Kept pushing for receipt, but nothing. My car went through on the belt in literally 30 seconds!! There is no way it was washed, waxed & dried properly, much less $18.00 worth. I have left 3 voice mails to only phone number listed with no response. Never going back.
As a loyal, and repeat customer, I took my car today for a wash. I was quoted 40 minutes. I am a very busy person, so this wait was perfect. An hour and 20 minutes went by, I asked for a status update and they didn't even start washing my car yet. "It was next" my family and I will no longer come here, for wasting my time.