John Foster's Painting & Home Repairs

Jan 2018

Had this business come out to quote some work for flooring. Came out did a quote they needed to come back for another quote for the rest of what we were trying to get done as I was unprepared (I honestly didn't know they needed me to do anything for this quote so no issues with scheduling another estimate). Well we scheduled a meeting for today and I called John to confirm our meeting time. He said let him call his son and see what time worked. Called me back and said "his son doesn't wanna mess with it". So not only did I have to call to confirm my own appointment time but the son operates this business and I guess decides he doesn't want to take jobs regularly! I would stay away from businesses like this, a phone call and communication skills are a MUST in a business! Also I want to add we were having them replace some sub flooring that was going bad nothing too extreme or out of character for a home repair company...