Care is good here. But your wallet will take a beating. They love to run tests and they are expensive. I used them at the last city I lived at till I got tired of high bills. Went to an individual owned vet place after that. Great care and about 1/2 the costs. I tried them at Clermont. Sale as the other VCA in the city we used to live. Tests, tests and high markups. Disappointed this did not work out.
October 2021
This place has cared for my dog, Dodgy, over many years from the moment i adopted him all the way to the saddest of days in which my pet had reached a ripe old age and was in a lot of pain. As soon as I came in with my ailing pet, everyone from the receptionist, to the assistants, to the vet herself showed nothing but the utmost compassion and understanding. My pet was always a nervous creature by nature and I cannot think of a better place for him to have received all his care. Of course, i write this with tears, because it was a painful day. But there was a moment that remains etched in my head and it was one of the staff took my little dog's paw and said gently... read full review
April 2021
I feel like they are thorough and generally quick with nice young people shuttling in and out. However I think that comes at a cost. Most of the services are top of cost and they look for every way to monetize every touch point. Our other dogs get yearly shots and care for a fraction of these visits. So there are efficient and fair operators out there. This one consistently builds large bills for their clients. Sadly we will not return.
Care is good here. But your wallet will take a beating. They love to run tests and they are expensive. I used them at the last city I lived at till I got tired of high bills. Went to an individual owned vet place after that. Great care and about 1/2 the costs. I tried them at Clermont. Sale as the other VCA in the city we used to live. Tests, tests and high markups. Disappointed this did not work out.
This place has cared for my dog, Dodgy, over many years from the moment i adopted him all the way to the saddest of days in which my pet had reached a ripe old age and was in a lot of pain. As soon as I came in with my ailing pet, everyone from the receptionist, to the assistants, to the vet herself showed nothing but the utmost compassion and understanding. My pet was always a nervous creature by nature and I cannot think of a better place for him to have received all his care. Of course, i write this with tears, because it was a painful day. But there was a moment that remains etched in my head and it was one of the staff took my little dog's paw and said gently... read full review
I feel like they are thorough and generally quick with nice young people shuttling in and out. However I think that comes at a cost. Most of the services are top of cost and they look for every way to monetize every touch point. Our other dogs get yearly shots and care for a fraction of these visits. So there are efficient and fair operators out there. This one consistently builds large bills for their clients. Sadly we will not return.