Knowledge of their product
Friendly
They take their time to ensure checking out everything
DOUG was our technician today, he offers us expertise to give us confidence in his service
I would absolutely recommend these people for your cooling and heating needs!!
⭐️ ⭐️⭐️⭐️⭐️
November 2024
We have been using Global Cooling (GC) as our HVAC maintenance team for probably five years. The customer service provided by GC has always been second to none. Just amazing! On the evening of November 21st, we noticed our 12-year-old air handler had frozen over and our condenser was making a strange noise. We called GC and they were at the house the next day. Cali has been our regular tech over the years, and he showed up on time. He diagnosed the issue and provided us with a few options. We opted for the full replacement since the unit was old enough to warrant it. He explained the pricing and payment options well and without any type of pressure. Oscar and Jackson... read full review
September 2024
Global Cooling has been coming to my home for the past couple of years for maintenance and I've never had an issue. Very easy to schedule/reschedule and talk to someone over the phone when I need to. I love that they send a text message with an ETA for the tech along with the tech's name and photo. Gives me peace of mind if it's ever a new face before letting them in my home!
Knowledge of their product Friendly They take their time to ensure checking out everything DOUG was our technician today, he offers us expertise to give us confidence in his service I would absolutely recommend these people for your cooling and heating needs!! ⭐️ ⭐️⭐️⭐️⭐️
We have been using Global Cooling (GC) as our HVAC maintenance team for probably five years. The customer service provided by GC has always been second to none. Just amazing! On the evening of November 21st, we noticed our 12-year-old air handler had frozen over and our condenser was making a strange noise. We called GC and they were at the house the next day. Cali has been our regular tech over the years, and he showed up on time. He diagnosed the issue and provided us with a few options. We opted for the full replacement since the unit was old enough to warrant it. He explained the pricing and payment options well and without any type of pressure. Oscar and Jackson... read full review
Global Cooling has been coming to my home for the past couple of years for maintenance and I've never had an issue. Very easy to schedule/reschedule and talk to someone over the phone when I need to. I love that they send a text message with an ETA for the tech along with the tech's name and photo. Gives me peace of mind if it's ever a new face before letting them in my home!