Whenever they come by it tends to take 3 follow up visits to fix whatever happened. That said, they are good at being fair on pricing, and fixing problems till they are fixed. I know i can trust them to do the right thing, but some of the newer techs I think need more training before being sent out in the field.
September 2024
Joe showed up on time. A complete inspection was completed and the unit was serviced. We are very satisfied with the service Joe completed for us. I would highly recommend him for any future services.
September 2024
Called early afternoon on Monday 5/28 and explained my a/c wasn’t working properly. I was excited to hear they had an opening for between 2 pm and 5 pm that same day. 2 pm came and before I knew it, 5 pm had arrived. Nothing. I called back and was told someone was scheduled to come for my repair but they weren’t sure when they would arrive. But I WAS on the schedule for today. The gentleman said to call back if I haven’t heard from anybody in 2 hours. I called back at 7 pm and at 9 pm and was told the exact same thing. If is now after midnight and stilll haven’t received any communication from any representative of the company. They set themselves up... read full review
Whenever they come by it tends to take 3 follow up visits to fix whatever happened. That said, they are good at being fair on pricing, and fixing problems till they are fixed. I know i can trust them to do the right thing, but some of the newer techs I think need more training before being sent out in the field.
Joe showed up on time. A complete inspection was completed and the unit was serviced. We are very satisfied with the service Joe completed for us. I would highly recommend him for any future services.
Called early afternoon on Monday 5/28 and explained my a/c wasn’t working properly. I was excited to hear they had an opening for between 2 pm and 5 pm that same day. 2 pm came and before I knew it, 5 pm had arrived. Nothing. I called back and was told someone was scheduled to come for my repair but they weren’t sure when they would arrive. But I WAS on the schedule for today. The gentleman said to call back if I haven’t heard from anybody in 2 hours. I called back at 7 pm and at 9 pm and was told the exact same thing. If is now after midnight and stilll haven’t received any communication from any representative of the company. They set themselves up... read full review