Reviews for Ulta Beauty

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Feb 2024

Went into Ulta today, this isn’t a review for the store but for Chanel. She greeted me as soon as I walked in, asked what I needed help with and immediately was able to recommend all the products I needed. In addition, I had just switched foundations this past year and was color matched by multiple associates and never got the right shade, I finally found my shade on my own and I needed to pick more up but forgot my shade, she color matched me and initially I thought it was a perfect match but was unsure if it was going to be too light. I get home and she had matched me with my exact shade I already have. The crazy part is it only took her one shot to get my exact shade....read full review
Feb 2024

I scheduled a blow out weeks in advance. They called asking if I could come in early, I said I couldn't due to work and asked if my original time would still be okay, to which they replied yes. I then right when I got off work get a call that my appointment was cancelled. I called and the person said that all of the salon people left for the day. I was disappointed in how it was handled because if they just cancelled in the first place I would've been okay with that and still had time to book an appointment somewhere else. I unfortunately couldn't get in anywhere due to it being last minute, I had an event the next day. As far as retail, staff is very hit or miss. I either have wonderful experience or eh experience.
Feb 2024

One of the better Ulta Beauties that I have been too. The clearance items are a bit disorganized and the sale signs are not well displayed. Other than that the atmosphere is great and the employees are very friendly and helpful.