Total Comfort Heat & Air Conditioning

Aug 2024

We are very disappointed with Total Comfort. AC unit that they previously installed stopped working. 103 heat index outside. They said they couldn't get to us for 6 more days. A hurricane was forming at the time so we couldn't risk waiting around for Total Comfort. Called a different company and they immediately prioritized us and came out within 30 minutes to fix the problem. We would have been okay waiting a day or two but 6+ days is not acceptable for a regular customer in the middle of a hot summer.

In the past we've had Total Comfort install two air conditioners, fix a pool heat pump, purchased A/C maintenance plans, used them for annual maintenance on our...read full review

Aug 2023

In the past I wrote a review of these folks which ended with, "If you find one of their trucks in your driveway, call the cops." Unfortunately, I am still finding screw-ups from Total Comfort Heating and Air Conditioning. Most recently my new A/C company found out that the Total Air technician had installed the UV light too close to the air filter in the air handler and it destroyed the filter. Secondly, it was pointed out that The Germicidal UV System Box had been installed inside the air handler when it should have been installed outside. Never have I paid so much money over so many months for such atrocious service. I don't know how this company is able to to survive.